国际中文开源期刊平台

视频心理咨询中好坏效果案例的技术使用情况分析

Analysis of Technique Utilization in Cases with Varying Outcomes in Video Psychological Counseling

心理咨询理论与实践 / 2024,6(8)：466-476 / 2024-08-30 196 155

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• 作者： 徐枟      赵妍     
• 单位：

  南京大学，南京

• 关键词： 视频心理咨询；咨询技术；内容分析法
• Video psychological counseling; Counseling techniques; Content analysis
• 摘要： 本研究采用内容分析法，对视频咨询中不同效果案例和不同水平咨询师案例的咨询技术使用情况进行了比较分析。研究发现，相较于面对面咨询，视频咨询中存在环境核准、回溯及连接确认等特异性咨询技术。在认知性回应技术的整体运用比率方面，好效果案例显著高于坏效果案例，成熟咨询师显著高于新手咨询师，具体在解释和指导技术方面表现得尤为突出。此外，不同类型案例在内容反映、自我暴露、环境核准、连接确认、开放式提问等具体技术的使用上也存在显著差异。从研究结果中可以得出以下结论：视频咨询确有不同于面对面咨询的独特技术偏好，面对面咨询经验并不完全适用于视频咨询。
• This study utilized content analysis to carry out a comparative analysis of the utilization of counseling techniques in cases with different outcomes and among counselors of different proficiency levels in video counseling. The research findings revealed that in contrast to face-to-face counseling, video counseling features specific techniques such as environmental approval, retrospection, and connection confirmation. Regarding the overall application rate of cognitive response techniques, cases with good effects significantly outnumber those with bad effects, and mature counselors exhibit a much higher usage rate than novice counselors. Specifically, this is prominently manifested in the techniques of interpretation and guidance. Additionally, different types of cases also display significant disparities in the application of specific techniques like content reflection, self-disclosure, environmental approval, connection confirmation, and open-ended questioning. For example, in cases with good effects, the usage ratio of self-disclosure and immediacy techniques is significantly higher than that in cases with bad effects, while the usage ratio of content reflection is significantly lower than that in cases with bad effects. Compared with novice counselors, mature counselors use connection confirmation and content reflection techniques less and use open-ended questioning techniques more. From these research results, it can be concluded that video counseling indeed has unique technical preferences distinct from face-to-face counseling. Consequently, face-to-face counseling experience is not entirely applicable to video counseling. These outcomes can offer valuable references for counselors when it comes to making selections of technical methods and implementing technical training and enhancements during the practice of video counseling in the future. Based on these, the theoretical and practical research on the characteristics of video counseling can also be further extended.
• DOI： https://doi.org/10.35534/tppc.0608057
• 引用： 徐枟，赵妍．视频心理咨询中好坏效果案例的技术使用情况分析［J］．心理咨询理论与实践，2024，6（8）：466-476.