国际中文开源期刊平台

多重背景下通过员工心理健康和压力管控研究提升企业韧性

Improving Enterprise Resilience TTrough Research on Employee Mental Health and Stress Management in Multiple Environment

心理咨询理论与实践 / 2024,6(1)：15-25 / 2024-02-27 230 470

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• 作者： 袁征征     
• 单位：

  贵州因家教育咨询有限公司，贵阳

• 关键词： 心理健康；压力管控；情绪稳定性；逆境分析
• Mental health; Pressure control; Emotional stability; Stress analysis
• 摘要： 目前大环境中不少不可抗力因素正在逐渐影响大量企业的正常运作，与此同时，员工的心理变化和压力管控也进一步受到广大高层及企业主的重视。以往研究发现，员工遇到逆境时会很容易影响对工作的态度。本研究在当前背景下，针对员工的情绪稳定性，家庭观念，岗位差异，团队和谐度，离职率及企业性质这六个方面进行实际分析和探讨，通过心理测评和压力测试，邀请136名企业员工为数据样本，以线上问卷的形式展开调查，结果分析显示:情绪稳定性和团队和谐度，能够较快地缓解或降低员工的消极心理，其余三个因素相对影响较小。然而，这些研究对于企业员工离职率问题具有一定的有限性，员工的心理健康和压力会影响员工的离职率，而过高的离职率又会导致企业抗逆力下降，削弱企业的韧性。本研究的数据结果可为企业招聘及员工培养计划作支撑，针对逆境下的员工心理健康和压力管控能力提出管理建议。
• At present, many force majeure factors in the environment are increasingly affecting the normal operation of plenty of enterprises. At the same time, the employees’ psychological changes and pressure controlling are further paid attention to the majority of executives and business owners. Previous studies have found that employees’ attitudes toward work are easily affected by adversity. Under the current background, this study included practical analysis and discussion on six aspects of employees’ emotional stability, family concept, post difference, team harmony, turnover rate and nature of enterprise. TTrough psychological assessment and stress test, 136 employees were invited as data samples to conduct an online questionnaire survey. TTe results showed that: Emotional stability and team harmony can quickly alleviate or reduce employees’ negative psychological attitude to the epidemic, while the other three factors have relatively little impact. However, these studies have a certain limitation on the dimission rate of employees. Employees’ mental health and stress will affect the dimission rate of employees, and too high dimission rate will lead to the decline of the resilience of enterprises and weaken the resilience of enterprises. TTe data results of this study can support the recruitment and employee training plans of enterprises, and put forward management suggestions for employees’ mental health and stress management ability under adversity
• DOI： https://doi.org/10.35534/tppc.0601003
• 引用： 袁征征．多重背景下通过员工心理健康和压力管控研究提升企业韧性［J］．心理咨询理论与实践，2023，6（1）：15-25.