Colleges and universities have convenient conditions to carry out network psychological counseling, network psychological counseling has the advantages of convenience, speed, anonymity, easy record preservation and so on. The network psychological consultation in colleges and universities is faced with some difficulties: consultation effect and influencing factors, confidentiality and network security, anonymity and crisis response, theory and technology. To solve these problems, it is necessary to strengthen the research on the theory and technology of network psychological consultation, develop a convenient and easy to use network platform, formulate network consultation norms, and strengthen the training of consultants.