国际中文开源期刊平台

高校辅导员对心理问题学生帮扶的困境及对策研究

Research on the Difficulties and Countermeasures of College Counselors in Assisting Students with Psychological Problems

中国心理学前沿 / 2025,7(1)：109-113 / 2025-02-19 34 16

查看全文 下载文档

• 作者： 宋绪林     
• 单位：

  武汉生物工程学院，武汉

• 关键词： 辅导员；心理问题学生帮扶；困境；对策
• Instructor; Assisting students with psychological issues; Dilemma; Countermeasure
• 摘要： 本研究采用访谈法，对湖北省内四所高校的10名辅导员进行访谈，旨在深入研究高校辅导员在心理问题学生帮扶工作中面临的困境，并对解决这些困境的对策进行探索研究。访谈结果表明，高校辅导员在帮扶心理问题学生时普遍感到力不从心，主要面临以下困境：（1）部分学生不信任辅导员不能坦诚交流；（2）部分学生家长不能正视学生的心理问题，不能与学校合作共同帮扶学生；（3）辅导员不知如何处理学生激烈的负面情绪；（4）部分辅导员不清楚规范化的心理问题学生帮扶流程。针对以上困境提出以下应对策略：制定并实施具有持续性和针对性的辅导员心理健康与危机干预培训方案。每年定期开展常规的心理健康与危机干预培训，具体包括1次理论知识培训、1次实践技能训练和1次案例研讨。对新进辅导员开展心理危机干预规范化处理流程的培训，对有工作经验的辅导员开展理论知识和实践技能的培训，理论知识包括心理诊断与心理咨询相关知识、心理问题学生帮扶涉及的法律知识，实践技能包括共情技术、团体心理辅导技术、家校沟通技巧、心理减压、情绪管理等。
• This study used interview method to interview 10 counselors from four universities in Hubei Province, aiming to deeply study the difficulties faced by university counselors in helping students with psychological problems, and explore countermeasures to solve these difficulties. The interview results indicate that college counselors generally feel powerless when helping students with psychological problems, mainly facing the following difficulties: (1) Some students do not trust counselors and cannot communicate honestly; (2) Some parents of students cannot face up to their psychological problems and cannot cooperate with the school to help them together; (3) Counselors do not know how to deal with students’ intense negative emotions; (4) Some counselors are unclear about the standardized process of assisting students with psychological issues. The following strategies are proposed to address the above difficulties: develop and implement a sustainable and targeted training program for counselors’ mental health and crisis intervention. Regular mental health and crisis intervention training is conducted annually, including one theoretical knowledge training, one practical skills training, and one case study. Provide training on the standardized process of psychological crisis intervention for new counselors, and provide theoretical knowledge and practical skills training for experienced counselors. Theoretical knowledge includes knowledge related to psychological diagnosis and counseling, legal knowledge involved in assisting students with psychological problems, and practical skills include empathy techniques, group psychological counseling techniques, home school communication skills, psychological stress relief, emotional management, etc.
• DOI： https://doi.org/10.35534/pc.0701019
• 引用： 宋绪林．高校辅导员对心理问题学生帮扶的困境及对策研究［J］．中国心理学前沿，2025，7（1）：109-113．