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人工智能情感陪伴在心理咨询中的应用与发展

The Application and Development of AI Emotional Companionship in Psychological Counseling

中国心理学前沿 / 2024,6(11)：2147-2152 / 2024-11-29 170 58

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• 作者： 陈珑¹      罗斯雨²      曹建召¹     
• 单位：

  1．邯郸幼儿师范高等专科学，邯郸；
  2．澳门城市大学大健康学院，中国澳门

• 关键词： 人工智能（AI）；情感陪伴；心理咨询；心理健康服务
• Artificial Intelligence (AI); Emotional companionship; Psychological counseling; Mental health services
• 摘要： 近年来，人工智能（AI）情感陪伴在心理健康领域的应用得到了广泛关注，尤其是在心理咨询中的潜力使其成为一个重要的研究方向。AI作为一种技术工具，能够通过自然语言处理和深度学习模型，识别用户的情绪状态、提供情感支持，以及帮助缓解心理压力。这种以非传统方式进行心理支持的形式不仅扩大了心理健康服务的覆盖面，同时也提供了一种更为个性化的用户体验。然而，这一领域仍然处于不断探索和发展的阶段，许多研究议题亟待深入挖掘。本文将回顾AI情感陪伴在心理咨询领域中的重要研究进展，探讨AI情感陪伴与传统心理咨询的差异。通过分析当前的研究成果，总结AI情感陪伴的发展及其在心理咨询中的应用，展望未来的研究方向和挑战。
• In recent years, the application of artificial intelligence (AI) for emotional companionship in mental health has attracted significant attention, particularly due to its potential role in psychological counseling. This emerging research area offers promising opportunities. As a technological tool, AI can utilize natural language processing and deep learning models to assess users’ emotional states, provide emotional support, and help alleviate psychological stress. This non-traditional approach to psychological support not only expands the accessibility of mental health services but also delivers a more personalized user experience. However, despite these advancements, AI emotional companionship remains in its exploratory stage, with numerous research areas requiring further investigation. This paper reviews key advancements in AI emotional companionship, particularly in the context of psychological counseling, and explores the main differences between AI-driven emotional support and traditional counseling methods. By examining current research findings, we summarize the progress of AI emotional companionship, its applications in psychological counseling, and suggest future research directions and challenges.
• DOI： https://doi.org/10.35534/pc.0611240
• 引用： 陈珑，罗斯雨，曹建召．人工智能情感陪伴在心理咨询中的应用与发展［J］．中国心理学前沿，2024，6（11）：2147-2152．