国际中文开源期刊平台

体面劳动对组织公民行为的作用研究

The Influence of Decent Work on Organizational Citizenship Behavior

管理前沿 / 2024,6(2)：40-62 / 2024-04-28 316 303

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• 作者： 杜雨      赵冰菲     
• 单位：

  中国石油集团测井有限公司西南分公司，重庆

• 关键词： 体面劳动；组织公民行为
• Decent work; Organizational citizenship behavior
• 摘要： 本研究从社会交换的视角出发探索需求满足在体面劳动与组织公民行为之间所发挥的中介作用，并结合资源保存理论研究心理韧性在上述路径之中所发挥的调节作用，以期进一步加深对体面劳动的作用结果及其作用机制的理解。为了了解一线员工的工作生存状况，本研究所调研的企业主要在房地产制造业等劳动力密集型产业。共发放462份问卷，剔除无效问卷后，共回收447份有效问卷，有效回收率为96.75%。结果表明：（1）体面劳动对员工组织公民行为有显著的正向影响。（2）需求满足在体面劳动与组织公民行为之间起中介作用。（3）心理韧性将正向调节体面劳动对需求满足的直接影响。具体而言，员工心理韧性水平越高，体面劳动对需求满足的正向影响更强。（4）心理韧性将正向调节体面劳动通过需求满足对组织公民行为的间接影响。具体而言，员工心理韧性水平越高，体面劳动对组织公民行为的间接影响更强。本研究希望研究结果能够为管理者提供参考以改善目前体面劳动的管理实践，在明晰体面劳动对组织积极影响的基础上，让组织自觉自愿地为员工提供和保障体面劳动。
• This study will explore the mediating role of demand satisfaction between decent work and organizational citizenship behavior from the perspective of social exchange, and study the moderating role of resilience in the above pathways combined with the theory of resource conservation, in order to further deepen the understanding of the consequences and mechanisms of decent work. In order to understand the working and living conditions of frontline employees, the enterprises investigated by this research were mainly in labor-intensive industries such as real estate manufacturing industry. A total of 462 questionnaires were issued. After further eliminating invalid questionnaires, a total of 447 valid questionnaires were recovered, with an effective recovery rate of 96.75%. The results show that: (1) Decent work has a signiffcant positive impact on organizational citizenship behavior. (2) Demand satisfaction plays an intermediary role between decent work and organizational citizenship behavior. (3)Resilience will positively moderate the direct impact of decent work on demand satisfaction. Specifically, the higher the level of employee resilience, the stronger the positive impact of decent work on demand satisfaction. (4)Resilience will positively moderate the indirect impact of decent work on organizational citizenship behavior through demand satisfaction. Specifically, the higher the level of employee resilience, the stronger the indirect effect of decent work on organizational citizenship behavior. This study hopes that the research results can provide reference for managers to improve the current management practice of decent work, and on the basis of clarifying the positive impact of decent work on organizations, organizations can voluntarily provide and guarantee decent work for employees.
• DOI： https://doi.org/10.35534/fm.0602003
• 引用： 杜雨，赵冰菲．体面劳动对组织公民行为的作用研究［J］．管理前沿，2024，6（2）：40-62．