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物业服务合同纠纷中关于“物业费减免”的司法裁判规则研究

Research on Judicial Adjudication Rules of Property Service Contract Dispute about Property Fee Reduction

法学进展 / 2025,7(1)：1-14 / 2024-12-20 64 75

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• 作者： 贺文杰     
• 单位：

  西北政法大学民商法学院，西安

• 关键词： 物业服务合同纠纷；物业费减免；物业服务瑕疵
• Property service contract dispute; Property fee remission; Property service defect
• 摘要： 物业服务合同纠纷的案件数量呈直线上升的趋势，这类案件标的小、数量多，关系到和谐社区的建设。物业服务合同是不同于一般委托合同的有名合同，它的特殊性在于：采取团体缔约模式、物业服务人提供的是综合性的公共服务，这决定了物业服务合同纠纷的裁判规则也应当具有特殊性。在物业服务合同纠纷中业主通常会以物业服务人的服务存在瑕疵作为拒交物业费的抗辩理由。司法实务中对于物业费减免的适用情形、物业费减免比例、违约金的标准等的裁判规则并不一致。基于物业服务具有服务范围广、服务人数众多的特殊性，法院应当在物业服务存在重大瑕疵之时酌减物业费，同时应当明晰物业费减免比例，加大在物业服务合同纠纷中调解撤诉力度。
• The number of property service contract disputes shows a straight upward trend, this kind of case is small, the number is large, related to the construction of harmonious community. The property service contract is a named contract which is different from the general commission contract. Its particularity lies in that it adopts the group contracting mode and the property service provider provides comprehensive public service, which determines that the adjudication rules of property service contract disputes should also have particularity. In the dispute of property service contract, the owner usually takes the defect of the property service person as the defense reason for refusing to pay the property fee. In judicial practice, there are different rules on the application of property fee remission, the proportion of property fee remission and the standard of liquidated damages. Due to the particularity of property service with a wide range of services and a large number of people, the court should reduce the property fee when there are major defects in the property service, and should clarify the proportion of property fee reduction, and increase the mediation and withdrawal of lawsuits in property service contract disputes.
• DOI： https://doi.org/10.35534/al.0701001
• 引用： 贺文杰．物业服务合同纠纷中关于 “物业费减免” 的司法裁判规则研究［J］．法学进展，2025，7（1）：1-14.